Flight cancellations caused by natural disasters or emergencies – like volcanic eruptions, floods, or terror threats – can quickly disrupt your travel plans. If you’re left stranded or facing uncertainty, knowing your rights and taking the right steps can help you stay in control.
Know Your Rights
Even during extraordinary events, airlines must provide basic care – such as meals, refreshments, and accommodation – if you’re significantly delayed or grounded overnight. While standard compensation may not apply, you should still check your airline’s guidance and keep receipts for any expenses. Local passenger rights may also differ if you’re travelling outside the UK or EU.
Check Your Travel Insurance
Comprehensive travel insurance often covers cancellations, delays, extended stays, or even emergency evacuation. Contact your provider as soon as possible, have your policy details ready, and keep a record of all expenses. If you paid by credit card, check if you’re covered through your card provider too.
Accommodation and Safety
If you’re stranded, contact your airline or tour operator – they may arrange accommodation, especially for package holidays. If not, you’ll likely need to book your own and claim later. Always prioritise your safety. If the local situation is unstable, seek advice from your country’s embassy or consulate.
Stay Flexible and Informed
Large-scale travel disruptions can take days to resolve. Monitor airline updates, follow official advisories, and stay patient. Being flexible and avoiding unnecessary travel will help you manage the situation more calmly and safely.
Final Thoughts
Emergencies can derail even the best-laid plans, but a clear head, awareness of your rights, and proper insurance can turn a crisis into a manageable delay. Stay safe, stay informed – and don’t be afraid to ask for help when you need it.
